Delivery Policy

We aim to deliver quickly and efficiently in line with your requirements by dispatching your order on the same day that it is received. You simply have to select one of the preferred methods of delivery below:

MAIN LAND UK

Spend Delivery Time* Price

Spend £40 or more

2-3 working days

FREE

 

1-2 working days

£3.50

 

Guaranteed Next working day

£7.50

NHS PRESCRIPTIONS

2-3 working days from receipt of your prescription

FREE

Spend less than £40

Guaranteed Next working day

£7.50

 

1-2 working days

£3.50

 

2-3 working days

£2.50

Shipments over 2kg

Please note that there may be additional charges for shipments weighing more than 2kg. In this instance, we will call you to confirm that you are happy for us to apply the additional charges and proceed with your order.

*The delivery times above are subject to stock availability

Delivery Times

We will aim to dispatch orders received before 12:00noon on the very same day. Any orders after 12:00noon will most likely be dispatched the following working day. Please take this into consideration when choosing a suitable delivery option.

In rare circumstances the postal service we use may not be able to meet the delivery times indicated above, in which case please allow up to 7- 10 working days before contacting us.

For all other regions please contact us by telephone on 0208 845 7390 or by email to contact@myownchemist.co.uk to find out specific charges.

EU

Please contact us for delivery times and charges to Europe as these will be dependent on weight, contents and destination of your order.

Restrictions

Due to postal restrictions, we are required to observe the following:

Aerosols: Volume per container should not exceed 350ml and no more than 2 items per package

Perfumes & Aftershaves: Volume per container should not exceed 150ml and no more than 4 items per package

Nail Varnish & similar: Volume per item not to exceed 30ml and no more than 4 items per package

Other methods of delivery are available for the above restrictions. If your orders conflict with these restrictions we will contact you by email or telephone to inform you of other methods available. Please note that these other methods may involve additional shipping charges. We will not apply any additional charge without your consent. Alternatively if you wish to cancel your order we will give you a full refund.